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89 88 66 05
Microsoft 365 - Dynamics CRM 2016 Cloud
Overblik
Få din Microsoft Dynamics CRM 2016 Cloud uddannelse og certificering på kun 7 dage og lær mere end du kan forestille dig.
I løbet af dit 7-dages uddannelsesprogram, vil du bo hos os og lære på et af vores state-of-the-art uddannelsescentre.
Hos Firebrand ved vi at din tid er værdifuld. Det er derfor, vi giver dig mulighed for at få din Microsoft Dynamics CRM 2016 Cloud uddannelse og certificering på kun 7 dage. Vi giver dig de bedste muligheder for at lære.
Med os på din side, mens vi opmuntrer og guider dig på rette vej, kan du glæde dig til 7 intense, fokuserede dage med kvalitets træning i et distraktionsfrit miljø. Din ekspert instruktør vil arbejde med Firebrands unikke accelererede indlæringsmetoder, som stiller dig bedst muligt i forhold til at lære, fastholde viden og bestå eksamen.
Når du tager Firebrands Microsoft Dynamics CRM 2016 Cloud uddannelses- og certificeringsprogram, betyder det at:
- Du får flere timers uddannelse pr dag. Derfor bliver du uddannet og certificeret hurtigere og mere omkostningseffektivt end du kan blive nogle andre steder.
- Du bliver uddannet af een af verdens førende eksperter.
- Du kan fokusere fuldstændig på din læring i vores distraktionsfrie miljø.
- Du får dedikeret onsite support og adgang til undervisningslokalet døgnet rundt.
- Du får certificeringsgaranti, som betyder at du kan komme tilbage indenfor et år og tage hele kurset Gratis. Du betaler kun for eventuel eksamen, labs og overnatning.
- Prisen er alt-inklusive og dækker alle uddannelsesmaterialer, eksamen, transport service, overnatninger og forplejning.
Hvis du foretrækker at tage dit Microsoft Dynamics CRM 2016 Cloud kursus i mindre dele, vil vi anbefale dig at tage disse to kurser:
- Microsoft: Dynamics CRM 2016 Online Deployment på 3 dage
- Microsoft: Dynamics CRM 2016 Sales på 4 dage
Du vil lære
Microsoft Dynamics CRM 2016 Cloud
We have designed our course material in the way that best prepares you to learn and pass your exams.
Dynamics CRM 2016 Online deployment
The course begins with an overview of Office 365 and the services provided by Office 365 including Dynamics CRM Online. The different methods for accessing Dynamics CRM Online are explained along with hardware and software requirements for the browser, Outlook and native app clients. The License and Subscription model for Dynamics CRM Online is explained.
Planning the deployment of Dynamics CRM Online is then covered. This involves understanding of the Office 365 Administration portal and how Office 365 is used to manage Dynamics CRM Online users, licenses and storage. Security is explained along with how to implement Single Sign On by federating local active directory domain with Office 365.
The different options for importing data are explained including the new bulk import tool.
The course then focuses on managing Dynamics CRM Online instances; both sandbox and production. This involves how to manage storage between instances and how to apply updates. The various options in copying and resetting instances are explained and how you would use multiple instances in ongoing developing and testing. The course then goes on to consider multi-country deployments and the implications of single vs multiple tenants.
Office 365 has a number of services which can enhance the experience of Dynamics CRM Online users. These other services such as Yammer, SharePoint Online, OneNote, Skype for Business and OneDrive are explored. Other more deeply integrated services; Social Engagement, Microsoft Dynamics Marketing and Office 365 groups are examined. How to enable these services and enable their integration is a key topic in this course.
How to install and manage the various clients for Dynamics CRM Online including Outlook and the native apps for phones and tables is the next major topic of this course. This involves how to enable functionality such as entities and dashboards for the mobile clients as well as the functionality for working offline. Handling email, appointments, contacts and tasks is a major requirement for CRM users. The course will explain the different methods for synchronising these between CRM Online and the various clients.
The course shows how to manage the Outlook and mobile clients for Dynamics CRM Online and the different methods to configure synchronisation of email, contacts and appointments. The course will then cover how to monitor and manage your CRM Online system using the built in tools. The course will also show you how to diagnose issues with client connectivity and how to use the diagnostic tools provided by Microsoft and how to interact with Microsoft support and provide the information Microsoft will require for any support issues.
Customising Microsoft Dynamics CRM Online is the final topic and focuses on basic field, form, view and dashboard customisation techniques.
Dynamics CRM 2016 Sales
This course describes the features of Dynamics CRM 2016 Sales functionality. The course covers provides information about various business scenarios and how sales functionality can be employed within different organisations.
The course describes lead and opportunity management, the product catalog, sales transaction processing, goal management, and sales analysis. The course then looks at mobile working and the various tools and Apps provided by Microsoft and how these work in Sales organisations.
The course finally investigates at how Office 365 and associated services such as Yammer, SharePoint, Office Groups, One Note and Skype for Business can be configured for use with Dynamics CRM Online.
Certificering
Som en del af dit kursus, vil du blive forberedt til, og testet i følgende eksamener, som er dækket af din certificeringsgaranti:
- MB2-710 Microsoft Dynamics CRM 2016 Online Deployment
- MB2-713 Microsoft Dynamics CRM 2016 Sales
Hvad er inkluderet?
Det hele er inkluderet! Du får en alt-inklusiv kursuspakke, som er målrettet til dine behov. Vi tager os af enhver detalje, så det eneste du skal fokusere på er dine lærings- og certificeringsmål.
- Transport til/fra specifikke afhentningssteder
- Overnatninger, samtlige måltider samt adgang til forfriskninger, snacks, kaffe og the.
- Intensiv Hands-on uddannelse med vores unikke (Lecture | Lab | Review)TM metode
- Omfattende kursusmaterialer og labmanualer
- Et helt igennem instruktørstyret program
- 24 timers adgang til både undervisningslokale og instruktøren
- Samtlige måltider samt adgang til forfriskninger, snacks, kaffe og the.
- Certificeringsgaranti
Forkundskaber
Deltagere på kurset kommer fra mange forskellige baggrunde og der er mange forskellige veje til succes.
For at opnå størst muligt udbytte af dette kursus, anbefaler vi, at du har:
- Praktisk kendskab til Dynamics CRM 2011 eller senere versioner
- Forståelse af Salgsprocesser i en virksomhed
Erfaring med:
- Office 365 Administration
- Microsoft Office Outlook
- Tilpasning af Dynamics CRM eller du har tidligere deltaget på kursus om tilpasninger
Er du klar til dit Firebrand Kursus?
Vi interviewer alle potentielle deltagere angående deres baggrund, uddannelser, certificeringer og personlig indstilling. Hvis du kommer igennem denne screeningsprocedure, betyder det, at du har rigtig gode chancer for at bestå.
Firebrand Training tilbyder et ambitiøst uddannelsesmiljø, som forudsætter at du dedikerer dig til kurset. Ovenstående forkundskaber er vejledende; mange deltagere med mindre erfaring, men med en anden baggrund eller færdigheder, har haft succes med accelereret uddannelse hos Firebrand Training.
Hvis du funderer på hvorvidt du opfylder de anbefalede forkundskaber, er du meget velkommen til at ringe til os på 89 88 66 05 og tale med en af vores uddannelsesrådgivere, som kan hjælpe dig.
Kundereferencer
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Tunde Tayo. (2/2/2017 (Torsdag) til 8/2/2017 (Onsdag))
"It was intense but provides the focus necessary to achieve so much in such a short time. The environment prevents distraction, the course material was detailed and the instructor very knowledgeable and helpful."
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Kursusdatoer
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Tilgængelighed |
Sted |
Tilmelding |
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19/2/2024 (Mandag) |
25/2/2024 (Søndag) |
Afsluttet - Giv feedback |
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24/6/2024 (Mandag) |
30/6/2024 (Søndag) |
Venteliste |
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5/8/2024 (Mandag) |
11/8/2024 (Søndag) |
Begrænsede pladser |
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16/9/2024 (Mandag) |
22/9/2024 (Søndag) |
Tilgængelige pladser |
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28/10/2024 (Mandag) |
3/11/2024 (Søndag) |
Tilgængelige pladser |
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9/12/2024 (Mandag) |
15/12/2024 (Søndag) |
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