ITIL - Managing Across The Lifecycle
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A Firebrand Training
4
Day Course
ITIL - Managing Across The Lifecycle - Overview
“The ability to get away from it all and focus on the course is perfect for me." David le Quesne (Firebrand ITIL certified)
“Thank you Firebrand, a painless way to achieve certification. Its so much easier than self study at home, and a lot quicker!" Stan Hawrylak (Firebrand ITIL certified)
During the week, you’ll take exams on-site for the following accreditation:
- ITIL® Service Lifecycle – Managing Across the Lifecycle
Interested? See our pricing here
ITIL - Managing Across The Lifecycle - Curriculum
Our accelerated ITIL course is the most effective, efficient way to get ITIL certified.
We’ve designed our curriculum to prepare you for 1 ITIL exam sat during the program.
You’ll cover the following content:
- Introduction to IT Service Management Business & Managerial Issues
- Managing the Planning and Implementation of IT Service Management
- Management of Strategic Change
- Risk Management
- Managerial Functions
- Understanding Organizational Challenges
- Lifecycle Project Assessment
- Understanding Complementary Industry Guidance
Interested? See our pricing here
ITIL - Managing Across The Lifecycle - Exam Track
You'll be prepared for, and sit the following exams on site:
- ITIL® Service Lifecycle – Managing Across the Lifecycle
The examinations each consist of a complex multiple choice, closed book paper of 8 questions, to be answered within 90 minutes. (Candidates sitting the examination in English and who do not have English as their first language will be allowed 120 minutes to allow use of a dictionary.) The pass mark will be 70% or more.
The course completes the ITIL® Capability and Lifecycle qualification programmes, and leads to the ITIL® Expert qualification.
Successful candidates will be awarded 5 credits towards the ITIL® Expert qualification for each exam passed.
Interested? See our pricing here
ITIL - Managing Across The Lifecycle - What's Included
Official FOX-IT Courseware
- ITILV3MAL Managing Across the Lifecycle Courseware
Official ITSMF Courseware
- ITILV3SL Service Strategy Key Element Guide ISBN: 9780113311194
- ITILV3SL Service Design Key Element Guide Official ISBN: 9780113311200
- ITILV3SL Service Transition Key Element Guide ISBN: 9780113311217
- ITILV3SL Service Operation Key Element Guide ISBN: 9780113311187
- ITILV3SL Continual Service Improvement Key Element Guide ISBN: 9780113311224
Interested? See our pricing here
ITIL - Managing Across The Lifecycle - Prerequisites
This course offers a natural career development path for practitioner staff who already hold the ISEB/EXIN ITIL® Foundation Certificate. Before taking the course it is recommended, though not required, that candidates have exposure to basic concepts in IT and related work experience of at least two years.
Professional Qualifications:
Delegates are required to have achieved a minimum of 17 credits from any combination of ITIL v3 units OR a combination of v2 Practitioner and v3 units, including an ITIL® Foundation Certificate in IT Service Management or v2 to v3 bridge equivalent.
The course completes the ITIL® Capability and Lifecycle qualification programmes, and leads to the ITIL® Expert qualification.
Interested? See our pricing here
Managing Across The Lifecycle - Testimonials
"Great course, very intense. I am sure to come back for the management course."
Nigel Starkey.
Foundation (2 Days) (22/9/2008 to 23/9/2008)
"Overall the ITIL Foundation course was of good quality in all areas"
T.B, Nokia.
Foundation (2 Days) (26/11/2009 to 27/11/2009)
"Does what it says on the tin- get qualified quickly with minimum time off work"
N.A.
Service Lifecycle (Stream 1) (4 Days) (16/8/2010 to 19/8/2010)
"Excellent training with excellent facilites. Extremly polite and helpful staff."
Nigel Street, GMAC.
Foundation (2 Days) (21/5/2007 to 22/5/2007)
"This was the second course that I have attended with Firebrand this year. If you want an environment to learn,are prepared to put in the effort and want to pass in the quickest time possible then Firebrand* offers the best option. It may not be the cheapest but it is probably the most effective."
Simon Hessey.
Foundation (2 Days) (9/7/2007 to 10/7/2007)
"I was very impressed with the staff and facilities at Firebrand*, my stay was very comfortable and enjoyable and I would deffinatelty think about coming back."
Lacey, UniChem.
Foundation (2 Days) (9/7/2007 to 10/7/2007)
"Firebrand* provided high quality accelerated ITIL Foundation training which will allow me to perform my role as Service Manager with confidence."
Cecil Smith, Northgate Information Solutions.
Foundation (2 Days) (2/10/2006 to 3/10/2006)
"An extremely professional effort with everyone aligned to achieving excellent results.
A big thanks to all."
Will Lunn, soveriegn group.
Service Lifecycle (Stream 1) (4 Days) (8/3/2010 to 11/3/2010)
"Thank you Firebrand*, a painless way to achieve certification. Its so much easier than self study at home, and a lot quicker!"
Stan Hawrylak, Tata Consultancy Services.
Foundation (2 Days) (9/7/2007 to 10/7/2007)
"If you want german build quality in a car you do not buy a kia, so why scrimp on training. I have used over 30 different training providers and Firebrand are the market leaders, great location, staff, food and training. I have used the company twice and will be back again. many thanks Firebrand. Richard Evans, IT Project Manager"
Richard Evans, blue chip.
Foundation (2 Days) (8/10/2007 to 9/10/2007)
Managing Across The Lifecycle - Course Dates
Starter |
Slutter |
Tilgængelighed |
Tilmelding |
|---|---|---|---|
20/9/2010 |
23/9/2010 |
Venteliste |
|
13/12/2010 |
16/12/2010 |
Tilgængelige pladser |
Bookmark ITIL - Managing Across The Lifecycle
Tal med os om Firebrand Training og vores accelererede kurser:
88 18 43 20
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"The course is not to be taken lightly. The work load was high and required attention at all times. A good practical knowledge of the course work is essential prior to enrollment."
Michael Mc Callig, Complete Computing Solutions.
Microsoft MCITP Enterprise & Server Administrator (13 Days) 16/8/2010 to 28/8/2010
For yderligere information om Firebrand Training venligst kontakt os, gratis, på 88 18 43 20 eller info@firebrandtraining.dk
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